Refund Policy
Last updated: September 22, 2026
30-day money-back guarantee
We want you to be confident in OfficerTrack, sold by irtaza hassan. If you're not satisfied with a paid plan, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all OfficerTrack orders. To request a refund:
- Visit paddle.net and look up your purchase, or reply to the receipt email you received after checkout.
- Or contact us through the app or at support@officertrack.app and we'll help you with the request.
Approved refunds are returned to your original payment method. Once a refund is processed, access to paid features ends.
Subscriptions and free trials
Monthly and yearly plans start with a 30-day free trial — you are not charged until the trial ends, and you can cancel any time before then from Settings → Billing without paying anything. After the trial, cancelling stops future renewals; the 30-day money-back guarantee above applies to charges within the refund window.
More detail
Refund handling is also covered by Paddle's Refund Policy and Paddle's Buyer Terms, which govern the mechanics of payment, billing and returns.